SHIPPING WITH BIG WINDS
Rates, Common Questions, and Our Fastest,
Safest, Money Saving Board Delivery Ever!
U.S. SHIPPING RATES
Rates apply to mainland U.S.
Transit time calculated in business days.
| ITEM/ORDER | 7-10 Days | 3-6 Days | Need It Quicker? | |||
|---|---|---|---|---|---|---|
| Orders Less Than $100 | $9.95 | $24.99 | By Quote | |||
| Most Orders of $100 or More | Free | $24.99 | By Quote | |||
| EXCEPTIONS | ||||||
| All Used Gear (U.S. Only) | Shipping Rate is Cited on Product Pages | By Quote | ||||
| Wing Foil Boards |
6'0" and under: $179.99 Over 6'0": $249.99 |
$99 to Nearby Major Airport Freight Facility | By Quote | |||
| SUP Foil Boards, Windsurf Boards | $99 to Nearby Major Airport Freight Facility | By Quote | ||||
| Inflatable Boards (SUP & Wing) | $50 | $74.99 | By Quote | |||
| Kite Boards: Twin Tip, Directional & Kite Foil | $50 | $74.99 | By Quote | |||
| SUP Paddles | $39.99 | $59.99 | By Quote | |||
| Wheeled/Walled Board Bags | $65 | $94.99 | By Quote | |||
| Windsurf Sails 7.0 meter or Larger, Masts 460 or Larger | $99 to Nearby Major Airport Freight Facility | By Quote | ||||
| Windsurf Masts 50% Carbon or Less | $50 | By Quote | By Quote | |||
| Alloy Windsurfing Booms 150 cm or smaller | $49 | $73.99 | By Quote | |||
| All Windsurfing Booms Larger Than 150 cm | $99 to Nearby Major Airport Freight Facility | By Quote | ||||
| Lithium Batteries (E-Foil, Foil Assist, eHarness) | By Quote | By Quote | By Quote | |||
COMMON QUESTIONS
Where’s My Order’s Tracking Link?
Tracking info is shared via email within 72 hours of most orders being placed. Be sure to check spam or “Promotions” folder in your Inbox, as sometimes our messages land there.
No Tracking Info Displays on Shipper’s Website …
It can take 48 hours for tracking info to display. Rest assured, your package is en route. Make sure to enter the BOL # (Bill of Lading) with no spaces in the tracking field.
Rates to Alaska, Hawaii, & Puerto Rico
Orders under $100: $19.99
Orders $100 to $499.99: $29.99
Orders $500 and over: $89.99
Boards to Nearest Airport: $150
Canada and International Locations?
We ship to Canada lots and the Caribbean some. Get a quote. We rarely ship items to Europe, Asia, and Australia as it’s spendy. Quotes for international orders do not include import duties.
How Can I Be Sure My Board Arrives Intact?
Opt for our $99 “To Nearby Airport” shipping option at checkout. It relies on passenger planes, and offers our safest delivery. More far below.
What if My Board Arrives Damaged?
We’ll work with our shipping partner to get you a repair credit or a replacement board. Please send photos of the damaged board (and box) to shipping@bigwinds.com.
My Board Made It. But No Foot Straps, Fins, or Vent Plug?
Look closely through the packaging. Fins, foot straps and vent plugs are often concealed in a sheath of cardboard. Also, check inside the board box, and shake it to be sure.
How Do You Ship Lithium Batteries?
HOW WE SHIP BOARDS
OPTION 1
MAINLAND U.S.
NEARBY MAJOR AIRPORT, $99
Fast
Boards depart Thursday each week, and are available for pickup Friday or over the weekend.
Safe
Minimal handling, and processing. No trucks, or gritty freight facilities. We ship using passenger planes, and direct flights when possible.
Easy
Most airport cargo depots are just far enough from main terminals to allow free parking, and easy entry. Pickup instructions and tracking info are shared via email Friday morning.
Which Major Airport is Near Me?
This link to Alaska Airlines’ options is a starting point. If no nearby options exist, we’ll work with American, United and Delta airlines for a closer solution. Questions? Contact us!
OPTION 2
ALASKA, HAWAII, PUERTO RICO
NEARBY MAJOR AIRPORT, $150
Fast
Boards depart Thursday each week, and are available for pickup Friday or over the weekend.
Safe
Minimal handling, and processing. No trucks, or gritty freight facilities. We ship using passenger planes, and direct flights when possible.
Easy
Most airport cargo depots are just far enough from main terminals to allow free parking, and easy entry. Pickup instructions and tracking info are shared via email Friday morning.
Which Major Airport is Near Me?
This link to Alaska Airlines’ options is a starting point. If no nearby options exist, we’ll work with American, United and Delta airlines for a closer solution. Questions? Contact us!
OPTION 3
BUSINESS OR RESIDENTIAL DELIVERY
BY QUOTE
Residential or Business Board Delivery
We’ll work with freight partners for the lowest possible rate. Delivery time is 7-10 business days. Quotes typically land in the $179.99 – $249.99 range, though Big Winds will often cover a portion of this fee. Get a quote.
International Board Delivery
Board shipping rates for most international destinations are extremely pricey. But we can ship boards to Canada for as low as $275 plus duties and taxes. We can also stow your board at our downtown Hood River shop for an upcoming Gorge visit, and help with a board bag and packing materials to ensure it flies home with you safely.
