BIG WINDS RETURN POLICIES

Doesn’t fit? Changed your mind?

If the item is unused, and it was purchased within 30 days, send it back.

Include the receipt.

Specify if you’d like an exchange, refund or store credit.

SEND RETURN ITEMS TO

Big Winds Returns

207 Front St.

Hood River, Oregon 97031

Refunds for returned items will not include shipping charges.

Received the wrong item?

Is the product damaged or defective?

Text us via bigwinds.com’s Live Chat,

call 541 386 6086.

We’ll get a replacement en route, or offer a full refund.

For mis-shipped, damaged, or defective items, we cover all shipping costs.

When the product has been used

After 30 days of purchase date

If it’s a closeout sale item

Used merchandise

Items we don’t typically stock may be returned at the discretion of Big Winds.

A restocking fee of 20% may apply.

BIG WINDS PRICING POLICIES

We appreciate the opportunity to price match with competitors who sell the same great gear we sell.

Text us via our “Text” chat on bigwinds.com, or email bigwinds@bigwinds.com.

Please provide a link, or quote that specifies the exact product and its pricing.

If an item you have purchased goes on sale within 14 days of you purchasing it, contact us.

Please include your full name, and the product that is in play.

Often, we will offer a store credit to cover the price difference.